Question 1

How do I register to bid?

Accepted Answer

Click "Register to Bid" on any auction listing or in the header. You'll need to provide your name, contact information, and a valid credit card for verification. Registration is free and typically approved within a few hours.

Question 2

Can I bid online from anywhere in BC?

Accepted Answer

Yes. Our timed online and simulcast auctions allow you to bid from anywhere with an internet connection. Live on-site auctions also offer online bidding for registered participants.

Question 3

What are the buyer's fees?

Accepted Answer

A buyer's premium applies to all auction purchases. The exact percentage is listed on each auction's terms page before you bid. There are no hidden fees beyond the hammer price plus buyer's premium and applicable taxes.

Question 4

Can I inspect equipment before bidding?

Accepted Answer

Yes. Preview dates are listed on each auction. We strongly encourage buyers to inspect equipment in person before bidding. Detailed photos and condition reports are also available online.

Question 5

What payment methods are accepted?

Accepted Answer

We accept certified cheque, bank draft, wire transfer, and major credit cards (subject to limits). Payment is due within 48 hours of auction close. Full payment terms are listed in each auction's terms and conditions.

Question 6

How do I consign my equipment?

Accepted Answer

Fill out our consignment inquiry form on the Consign page. Our team will review your equipment details and contact you within one business day to discuss listing options, pricing, and timing.

Question 7

What types of equipment do you accept?

Accepted Answer

We accept most agricultural equipment including tractors, combines, sprayers, tillage and seeding equipment, hay and forage equipment, grain handling equipment, and trucks and trailers. Contact us if you're unsure about a specific item.

Question 8

How is my equipment priced?

Accepted Answer

For auctions, the market determines the final price through competitive bidding. For Buy Now listings, we work with you to set a competitive price based on current market conditions, equipment condition, and comparable sales.

Question 9

When do I get paid after my equipment sells?

Accepted Answer

Payment is typically processed within 5–7 business days after the buyer's payment clears. We'll provide you with a detailed settlement statement showing the sale price, fees, and net proceeds.

Question 10

Do I need to deliver my equipment to you?

Accepted Answer

In most cases, equipment can remain on your property until sold. We coordinate pickup and transportation after the sale. For on-site auctions, equipment must be at the auction location by the specified date.

Question 11

Do you offer financing for equipment purchases?

Accepted Answer

Yes. We work with trusted agricultural lenders to help buyers secure financing. Submit a financing inquiry and our team will connect you with lender options. Pre-approval is available before you bid.

Question 12

How quickly can I get a financing decision?

Accepted Answer

Pre-approval decisions are often available within 24–48 hours. We recommend applying before the auction so you can bid with confidence knowing your financing is in place.

Question 13

Do you arrange transportation for purchased equipment?

Accepted Answer

Yes. We offer transportation services across British Columbia. Contact us after your purchase and we'll provide a quote based on equipment size and distance. We handle all permits for oversized loads.

Question 14

Is the equipment insured during transport?

Accepted Answer

Yes. All equipment transported through our service is fully insured from pickup to delivery. We'll provide insurance documentation upon request.

Question 15

Where are you located?

Accepted Answer

We are based in the Okanagan Valley, British Columbia. We serve agricultural producers across all of BC, from the South Okanagan to the Peace Region.

Question 16

How do I contact you?

Accepted Answer

You can reach us by phone at (403) 877-2574, by email at info@truemotive.ca, or through the contact form on our Contact page. We respond to all inquiries within one business day.

Question 17

Do you work with equipment dealers?

Accepted Answer

Yes. We partner with agricultural equipment dealers across BC to list their inventory through our platform. If you're a dealer interested in partnering, please contact us.

Question 18

What is the Farmer Resource Centre?

Accepted Answer

The Farmer Resource Centre is a collection of guides, articles, and tools to help BC farmers make informed decisions about buying, selling, and financing farm equipment. It's free to access at any time.

Frequently Asked Questions

Buying at Auction

Selling & Consigning

Financing & Transportation

General

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